Privacy & data
Privacy & Data you can review, control, and request.
A practical privacy hub for understanding your data, making informed choices, and accessing the controls and support routes that matter to your workspace.
PRIVACY AT A GLANCE
Data practices in plain language.
A quick summary of how Zoiko Sema handles data — with deeper terms routed to the Privacy Notice, DPA, Security Policy, and Admin Console.
Transparency
We explain what data is handled and why, then route deeper terms to the Privacy Notice.
Customer control
Workspace owners and admins configure access, sharing, retention, and exports where supported.
AI & meeting data
AI summaries, transcripts, and meeting data connect to Responsible AI governance.
Request routes
Submit access, correction, deletion, or export requests through the right workflow.
Subprocessors
A category overview plus the authoritative list and change-notification process.
Enterprise review
DPA, Security Policy, and Compliance materials connected for procurement and legal.
DATA CATEGORIES
The data surfaces that matter for Zoiko Sema.
Product-specific data categories — not a generic list. Final definitions live in the
Privacy Notice.
Account data
Name, email, role, and profile details used to create and manage accounts.
Communication data
Messages, threads, channels, files, and shared content within workspaces.
AI-generated data
Summaries, action items, and decisions produced by AI features where enabled.
Usage data
Product interaction, diagnostics, and performance signals to run the service.
PROCESSING PURPOSES
Why data is processed.
Service delivery
Provide, maintain, and secure communication, meeting, and collaboration features.
Support & operations
Respond to requests, troubleshoot issues, and operate customer accounts.
Admin governance
Enable customer-configured access, retention, sharing, and audit controls.
Security & integrity
Protect accounts, prevent abuse, detect incidents, and safeguard the platform.
AI features
Generate summaries, action items, and assistive output where features are enabled.
Legal & compliance
Meet legal obligations and support compliance and assurance review.
Legal / privacy note
Purposes are stated at a high level for orientation. Legal bases, transfers, and regulatory language are defined only in the approved Privacy Notice and Data Processing Addendum.
ADMIN DATA CONTROLS
Customers govern their own data.
Zoiko Sema provides controls — workspace owners and admins are responsible for access, sharing, retention, exports, guest access, integrations, and AI settings where supported by plan and role.
AI, MEETING & COLLABORATION DATA
Where communication data is generated.
AI summaries, meetings, captions, recordings, channels, and exports each connect to governance. Responsible AI details live in the AI Use Policy.
AI meeting summaries
Summaries, highlights, and decisions generated from meetings where enabled by admins.
Transcripts & captions
Meeting captions and transcripts where the feature is turned on and supported.
Recordings
Meeting recordings governed by admin settings, retention, and sharing controls.
Channels & spaces
Messages, threads, and shared files within workspace channels and spaces.
Exports & reports
Customer-initiated exports of communication and meeting records where supported.
RETENTION, DELETION & EXPORT
The data lifecycle at a glance.
Collect
Data is created through accounts, communication, meetings, and AI features.
Retain
Retention follows customer-configured settings where supported by plan.
Delete
Data is deleted per settings, request routes, or contractual terms.
Export
On requestCustomers can export records where supported for portability and review.
SUBPROCESSORS
Approved data subprocessors.
Zoiko Sema uses trusted infrastructure and service providers to deliver our platform.
Cloud infrastructure
Hosting, storage, and compute providers.
Communications
Real-time meeting and messaging delivery.
AI processing
AI model and feature processing where enabled.
Operations & support
Analytics, support, and platform tooling.
PRIVACY REQUESTS
Submit a privacy request.
Choose a request type — the form adapts routing guidance and confirmation. This is a
design prototype; live submissions route to the approved privacy workflow.
Access requests confirm your identity and route to the privacy team for a copy of applicable data.
By submitting you agree this prototype does not process real personal data. See the
Privacy Notice for live request handling.
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Account changes
Update profile or settings in your workspace.
Workspace / admin
Contact your workspace owner or admin.
Security concern
Use Security Center / Report a Concern.
Enterprise review
Contact Sales or the Trust Center.
Running privacy or procurement review?
Request the DPA, review Security & Compliance, check Subprocessors, or connect with the right team for enterprise privacy and data-processing questions.
Privacy & data FAQ
It is a practical privacy hub that summarizes how Zoiko Sema handles data — categories, purposes,admin controls, AI and meeting data, retention, subprocessors, and request routes — and links to approved legal documents like the Privacy Notice and DPA.
The data depends on the products and settings your workspace uses, including account, communication, and meeting information.
Workspace owners and administrators manage the controls available through their plan and assigned role.
Use the request form above and provide enough details for the privacy team to route the request correctly.
The DPA, Security Center, Compliance materials, and Subprocessor list provide the relevant review paths.